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Transformative Ideas, Insights, and Intelligence to Connect People and Ignite Human Potential.

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World of Work

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World of Work

The interconnected future: 4 scenarios for work, collaboration and communication in 2040

An Economist Impact report supported by Webex by Cisco August 16, 2022 Massive changes to the basic infrastructure and cadence of daily life are well underway. Across areas like global demography; geopolitics and macroeconomics; social services and governance; climate; automation, jobs and education; corporate responsibility and worker power; and connectivity and interaction, the fabric of...

An Economist Impact report supported by Webex by Cisco August 16, 2022 Massive changes to the basic infrastructure and cadence of daily life are well underway. Across areas like global...

hybrid work

The interconnected future: megatrends for work, collaboration, and communication in 2040

An Economist Impact report supported by Webex by Cisco May 24, 2022 The sudden and shifting global landscape of the past few years has accelerated decades-long transformations and catalyzed a...

work culture

Employees change faster than organizations—pace yourself

How we pace our work permeates—and changes—work culture “Every form of civilization is a wise equilibrium between firm substructure and soaring liberty.” – Eugen Rosenstock The Covid-19 pandemic has led...

security

Can you keep virtual collaboration both easy and secure?

How CIOs are selecting the right videoconferencing platform for companies. In the new world of hybrid work, employers need to be more agile than ever. And selecting the right videoconferencing...

work culture

Fighting proximity bias: ensuring remote and hybrid workers remain equal and inspired

How companies are making far-flung employees feel like teammates.  Last December, emboldened by the rise of remote work, a marketing firm in the Midwest began hiring staff outside its time...

work culture

The power of the compassionate engagement

Do you know the biggest challenge your team faces outside work right now? Be sure to ask and listen. And watch PayPal’s Dave Montez on the power of the one-on-one....

workstyle

Creating human connections, not digital interactions

How to stay productive and connect with coworkers—even from the solitude of space. Antarctica can be a lonely, desolate place. So when Alia Khan, a scientist from Bellingham, Washington, was dispatched...

research

Hybrid work pulse check: insights into what employees are feeling

A global survey indicates companies and workers alike are adapting well to remote work—but the still-shifting landscape is upending the traditional work agreements between them as well. Hybrid work is...

productivity

How technology is creating a better meeting experience

Inside the new innovations to prevent video-meeting fatigue In 1999, scientists and researchers noticed a troubling trend in an exciting emerging technology: videoconferencing was causing fatigue in people using it for...

research

Supercharge customer experiences through great agent support

Understanding the customer service agent experience and its impact on customers Creating great customer experiences starts with the agents who support your customers every day. Agents can’t create great customer...

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