An Economist Impact report supported by Webex by Cisco August 16, 2022 Massive changes to the basic infrastructure and cadence of daily life are well underway. Across areas like global...
An Economist Impact report supported by Webex by Cisco May 24, 2022 The sudden and shifting global landscape of the past few years has accelerated decades-long transformations and catalyzed a...
How we pace our work permeates—and changes—work culture “Every form of civilization is a wise equilibrium between firm substructure and soaring liberty.” – Eugen Rosenstock The Covid-19 pandemic has led...
How CIOs are selecting the right videoconferencing platform for companies. In the new world of hybrid work, employers need to be more agile than ever. And selecting the right videoconferencing...
How companies are making far-flung employees feel like teammates. Last December, emboldened by the rise of remote work, a marketing firm in the Midwest began hiring staff outside its time...
Do you know the biggest challenge your team faces outside work right now? Be sure to ask and listen. And watch PayPal’s Dave Montez on the power of the one-on-one....
How to stay productive and connect with coworkers—even from the solitude of space. Antarctica can be a lonely, desolate place. So when Alia Khan, a scientist from Bellingham, Washington, was dispatched...
A global survey indicates companies and workers alike are adapting well to remote work—but the still-shifting landscape is upending the traditional work agreements between them as well. Hybrid work is...
Inside the new innovations to prevent video-meeting fatigue In 1999, scientists and researchers noticed a troubling trend in an exciting emerging technology: videoconferencing was causing fatigue in people using it for...
Understanding the customer service agent experience and its impact on customers Creating great customer experiences starts with the agents who support your customers every day. Agents can’t create great customer...
