You can now work at your job for years without ever meeting your boss in person. What will that mean for career advancement in a remote-work future? In 2020, almost...
How we pace our work permeates—and changes—work culture “Every form of civilization is a wise equilibrium between firm substructure and soaring liberty.” – Eugen Rosenstock The Covid-19 pandemic has led...
An interview with Darren Murph of GitLab Inc. on adopting a remote-first attitude. Welcome to Work 20XX. A show focused on the future of work as we continue to navigate...
Understanding the customer service agent experience and its impact on customers Creating great customer experiences starts with the agents who support your customers every day. Agents can’t create great customer...
Inside the new innovations to prevent video-meeting fatigue In 1999, scientists and researchers noticed a troubling trend in an exciting emerging technology: videoconferencing was causing fatigue in people using it for...
The above data points highlight critical considerations. Yet, we’ve just barely explored the tip of the iceberg. Dig deeper into how technology is creating a better meeting experience for all....
A global survey indicates companies and workers alike are adapting well to remote work—but the still-shifting landscape is upending the traditional work agreements between them as well. Hybrid work is...
An Economist Impact report supported by Webex by Cisco May 24, 2022 The sudden and shifting global landscape of the past few years has accelerated decades-long transformations and catalyzed a...
The discontent of today’s workforce presages a new era of work culture What are the most critical aspects of work culture from the perspective of workers? Perhaps we can start...
Q “Can you train us to have better meetings?”A “We can, and it probably won’t work.” Bad meetings are the bane of the modern working world. The back-to-back, uninterrupted energy...
