Workplace professionals have worked with corporate real estate and facilities to build productivity and people-centric improvements in the office and work environment for decades. But resistance was usually high and...
An Economist Impact report supported by Webex by Cisco May 24, 2022 The sudden and shifting global landscape of the past few years has accelerated decades-long transformations and catalyzed a...
Inside the new innovations to prevent video-meeting fatigue In 1999, scientists and researchers noticed a troubling trend in an exciting emerging technology: videoconferencing was causing fatigue in people using it for...
How hotels and home rental sites are catering to a whole new generation of remote workers. When the world shut down, Daniel Thompson was in Belize on a scouting trip. ...
How to stay productive and connect with coworkers—even from the solitude of space. Antarctica can be a lonely, desolate place. So when Alia Khan, a scientist from Bellingham, Washington, was dispatched...
How CIOs are selecting the right videoconferencing platform for companies. In the new world of hybrid work, employers need to be more agile than ever. And selecting the right videoconferencing...
The discontent of today’s workforce presages a new era of work culture What are the most critical aspects of work culture from the perspective of workers? Perhaps we can start...
Do you know the biggest challenge your team faces outside work right now? Be sure to ask and listen. And watch PayPal’s Dave Montez on the power of the one-on-one....
A global survey indicates companies and workers alike are adapting well to remote work—but the still-shifting landscape is upending the traditional work agreements between them as well. Hybrid work is...
Understanding the customer service agent experience and its impact on customers Creating great customer experiences starts with the agents who support your customers every day. Agents can’t create great customer...
