Using Webex communications data, Cisco Systems and the Ars Electronica Futurelab bring to life a mesmerizing story about the hybrid working world. What does hybrid work look like? Not the...
EDI is not just a moral imperative but is also an economic and legal imperative. The big challenge is to make EDI part of the everyday.
Can there be trust in tech without commitment? The proliferation of digital technology and its embedding in the everyday of home, work and leisure has brought to the fore concerns...
A learning mindset and all that implies, has never been more important.
The future of the car office Emerging technologies for self-driving cars and the Internet of Things will continue to create fully connected vehicles that communicate with surrounding traffic, buildings, and...
From working at home, to meetings on the go, today's workspaces look very different from what most people would expect.
How Webex by Cisco participated in an innovative experiment in the historic Italian city to better understand how a hybrid-work future will revolutionize our lives, organizations, and communities. In March...
Workplace professionals have worked with corporate real estate and facilities to build productivity and people-centric improvements in the office and work environment for decades. But resistance was usually high and...
Why should I be in the office? It’s not ‘because I told you to.’ That’s not the answer. – Tom Naratil, the president of UBS in the Americas Each technological...
Rather than see an age-diverse workplace as a challenge to be overcome, managers can boost a company’s success by making the most of employee experience. In 2016, the CEO of...
The above data points highlight critical considerations. Yet, we’ve just barely explored the tip of the iceberg. Dig deeper into how great agent support can supercharge customer experiences. For hybrid...
Hybrid is going to be different for every company, function, and individual: Get to know your people What happened when the world of ‘agile, flexible, and dynamic’ crashes into what...
Designer Bailey Hunter’s adept maneuvers are charting a roadmap to the future of fashion. Given the international underpinnings of her business, it might be expected that Bailey Hunter’s clothing brand, Tigra Tigra, would be among...
An Economist Impact report supported by Webex by Cisco August 16, 2022 Massive changes to the basic infrastructure and cadence of daily life are well underway. Across areas like global...
How hotels and home rental sites are catering to a whole new generation of remote workers. When the world shut down, Daniel Thompson was in Belize on a scouting trip. ...
How to stay productive and connect with coworkers—even from the solitude of space. Antarctica can be a lonely, desolate place. So when Alia Khan, a scientist from Bellingham, Washington, was dispatched...
How companies are making far-flung employees feel like teammates. Last December, emboldened by the rise of remote work, a marketing firm in the Midwest began hiring staff outside its time...
The discontent of today’s workforce presages a new era of work culture What are the most critical aspects of work culture from the perspective of workers? Perhaps we can start...
You can now work at your job for years without ever meeting your boss in person. What will that mean for career advancement in a remote-work future? In 2020, almost...
To create a productive workforce with low turnover and encourage a more collaborative environment, companies are permitting a new type of work-life balance. Dena Soukieh is a UX designer in...
Understanding the customer service agent experience and its impact on customers Creating great customer experiences starts with the agents who support your customers every day. Agents can’t create great customer...
Small-business owners may flourish in a future filled with remote workers, but to grow they’ll need to lean on their greatest asset: versatility. In 2018, the city of Tulsa, Oklahoma,...
The above data points highlight critical considerations. Yet, we’ve just barely explored the tip of the iceberg. Dig deeper with our Hybrid Work Pulse Check for insights into what employees...
The above data points highlight critical considerations. Yet, we’ve just barely explored the tip of the iceberg. Dig deeper into how technology is creating a better meeting experience for all....
Q “Can you train us to have better meetings?”A “We can, and it probably won’t work.” Bad meetings are the bane of the modern working world. The back-to-back, uninterrupted energy...
An Economist Impact report supported by Webex by Cisco May 24, 2022 The sudden and shifting global landscape of the past few years has accelerated decades-long transformations and catalyzed a...
Introduction The move to hybrid work has sparked controversy among prominent business leaders. Some view remote and hybrid work as a mere chapter in history—a means to an end during...
How CIOs are selecting the right videoconferencing platform for companies. In the new world of hybrid work, employers need to be more agile than ever. And selecting the right videoconferencing...
Inside the new innovations to prevent video-meeting fatigue In 1999, scientists and researchers noticed a troubling trend in an exciting emerging technology: videoconferencing was causing fatigue in people using it for...
Tech on the job: opportunity and risk Do most people think about the specific technology they use at work? They think of the tasks they complete via the use of...
At the beginning of the pandemic, few realized how dramatically it would affect the way we work. At first, it seemed that working from home might just be temporary—and that...
Everywhere employers look, they’re reminded we’re in the midst of the Great Resignation. This is felt particularly acutely by employers looking to hire developers. Before the Great Resignation, demand for...
Do you know the biggest challenge your team faces outside work right now? Be sure to ask and listen. And watch PayPal’s Dave Montez on the power of the one-on-one....
There are roughly five generations in today’s workforce. Each has its own set of beliefs, workflows, and values that ultimately shape an organization and its culture. Some of these go...
William Lee of Calverton, United Kingdom created a machine to knit stockings in 1589, but was discouraged by Queen Elizabeth I of England who had concerns about its impact upon...
Missteps by corporations and institutions balancing the bottom line with employee well-being have led to a global pandemic of burnout, one that reaches into all aspects of life, at work...
Workplace upheaval is changing societies everywhere. But to fully embrace remote and hybrid work, one thing is clear: while digital infrastructure is critical, it’s not all that’s needed. In 2009,...
The future of work is already here. And it’s changed the modern workplace. Not that long ago, Artificial Intelligence (AI) felt like a concept that was “off in the distance.”...
A global survey indicates companies and workers alike are adapting well to remote work—but the still-shifting landscape is upending the traditional work agreements between them as well. Hybrid work is...
Creating places for people to create the best work of their careers Welcome to Work 20XX. A show focused on work as we continue to navigate these transformational times. I...
“You can’t endorse a top-down authority structure and be serious about enhancing adaptability, innovation, or engagement.“ | Gary Hamel, Bureaucracy Must Die Today’s CEOs are reacting to current economic, political, and...
Much is written about how to be a great manager to full-time remote teams. What gets talked about less—but is arguably just as important—is how to be a great manager to...
We have heard about the Great Resignation and the big reshuffle the pandemic has fueled. After perhaps being pushed harder and farther than ever before for the past two years,...
We are in the midst of an accelerated digital revolution. Hybrid work is here to stay. And it’s creating a pivotal moment for diversity and inclusion. This new era of...
An interview with Meg Bear, Chief Product Officer of SAP SuccessFactors, on adopting a humanity-first attitude. Welcome to Work 20XX. A show focused on the future of work as we...
Exhaustion while working at home is an increasing concern, but new solutions are paving the way for a brighter future. In August 2020, a large outdoor retail company made a...
A Futurum Webcast: Hybrid events involve elements of both in-person and virtual events to create better value and deeper engagement for event sponsors, speakers, and participants. Nowhere is this more...
In just about any role we play—as manager, health-care professional, team member, teacher, coach, spouse, parent, or colleague, to name a few—it’s helpful to know our own and other people’s...
We know hybrid work means different things to different organizations. Often, it comes to mean different things to different stakeholders in the same organization. It is not so much about...
Webex’s own Kris Rangarajan interviews Dr. Daniel Goleman, Author, Psychologist, and Leader in Emotional Intelligence at WebexOne. They talk about the growing importance of Emotional Intelligence in the new workplace,...
From holograms to workspaces in self-driving cars, the coming decade will create a profound shift in how we work—and where we do it. Here’s a glimpse of what’s on the...
How we pace our work permeates—and changes—work culture “Every form of civilization is a wise equilibrium between firm substructure and soaring liberty.” – Eugen Rosenstock The Covid-19 pandemic has led...
So much about work depends on the pace of alternating between noise and silence. “Nothing has changed human nature more than the loss of silence.” – Max Picard In The...
An interview with Darren Murph of GitLab Inc. on adopting a remote-first attitude. Welcome to Work 20XX. A show focused on the future of work as we continue to navigate...
The freedom to hire anyone anywhere enables businesses to reach new peaks with workers who are more neurodiverse. In 2020, Ultranauts, a software and data-quality engineering startup founded by two...
Hybrid events are becoming the preferred model for event planning and attendance. In this Futurum Tech Webcast, lead analyst Shelly Kramer sits down with Kara Gladish, Customer Experience Manager for...
Lately, you can’t talk about work without talking about hybrid work. As the world attempts to get back to “regular” business, brands and industry watchers hypothesize what work will look...
Meet the workforce of tomorrow There’s been a drastic change in the way we work post pandemic. We’ve started connecting for quick, more intimate calls instead of “let’s get a...
The COVID-19 virus and its many variants are likely far from done with us. As such, event producers and companies are contending with how to format their corporate events. Do...
As the world slowly re-opens, many are eager to shift back from virtual-only events and return to the in-person type of events we’ve loved from the past. They want to...
From luxurious break rooms to fun team outings, employers have historically invested a lot in providing ways for their people to socialize. That is: until our working world moved from...
Addressing the Biggest Challenges of Hosting Hybrid Events Working at the office wasn’t the only casualty of the pandemic. Almost as soon as the Covid-19 virus began spreading in early...
It’s hard to imagine, but prior to the pandemic, only 8% of meetings included a remote participant. Collaboration was almost always done in person. The pandemic forced companies to quickly...
We all know work looks different these days. Many companies are opting to stay remote-friendly for the long haul. And even those planning a return to the office are considering...
If you’re like most managers and company leaders around the world right now, employee engagement is probably top of mind. For one, employees are burnt out and as many as...
I haven’t been sick in over a year. That might be a red flag. Don’t get me wrong: I’m deeply grateful that I haven’t contracted COVID, deeply grateful for the...
Patrick Pichette, former CFO of Google, was already at the top of his game when the company recruited him. Pichette was a catch: a blue-chip CFO twice over. He’d served...
The downfalls of traditional education are well-documented: universities are expensive, out of touch, and inaccessible to many students, to the point where nearly half of millennials say college wasn’t worth...
The crisis accelerated work-life integration for many organizations. In this episode, Becky Frankiewicz, President, ManpowerGroup Inc shares how its organization supports its employees in this new phase of work.
In this fireside chat, Jeetu Patel, SVP/GM Cisco Collaboration and Security and Aaron Levie, CEO and Co-Founder of Box, discuss what is the future of hybrid work and how you...
When it comes to my own team, I don’t want us to get too good at our jobs. If we can do our jobs in our sleep, then we have...
IF I WERE to pick two words to describe the COVID pandemic, the first would be “tragedy,” and the second would be “disruption.” We used to know exactly what “I’m...
Broadcom has already started to bring employees back into the office. In this episode of our Thought Leader series Stanley Toh, Head of Enterprise End User-Experiences and Services, shares how...
In this episode of our Thought Leaders Series Doug Jones, VP of Voice and Collaboration Services, AT&T, shares how the collaboration environment they built for their distributed workforce improved productivity...
Very rarely do we, as leaders, have a chance to go back to the drawing board and re-imagine our leadership philosophies and practices, or physical workplace dynamics, for that matter....
In this episode of our Thought Leaders Series Nazareth Vartanian, Director of Global Engineering & Operations at Facebook, and Navin Singh, Chief Customer Officer of the US Golf Association, share...
The way we work changed drastically in 2020, and even as we prepare to go back into the office, the workplace will never be the same. Leaders will have to...
In the last year, the employee experience has completely changed. With most of the workforce at home, the way businesses engage their employees has had to evolve quickly. In this...
It’s been a year since most organizations pivoted to remote work. In our new series, “Future of Work Thought Leaders,” Jeetu Patel sits down with partners and customers to discuss...
When the pandemic hit, ServiceNow was able to take its workforce that consisted of over 12,000 employees completely remote practically overnight. In this episode, CJ Desai, Chief Product Officer at...
We know that the future of work is hybrid, but let’s fast forward five, ten years down the line. How will technology help streamline collaboration, create a blend of synchronous/asynchronous...
Remote work is here to stay. 83% of workers, remote or on-site, say that a remote work opportunity would make them feel happier at their job. However, more than 60%...
One of the main attributes of human beings is our desire to be together. Tribes, religions, communities, and partnerships all form out of our need to exist and share experiences...
Remote work is here to stay. By now, we know this. As businesses continue to react to the effects of the pandemic, offering digital solutions for team collaboration, face-to-face meetings,...
Robots have long been a source of anxiety for humans. When not terrorizing us as theme park hosts or returning from the future to alter our timelines, they have embodied...
The emerging new tech is designed to bring us closer together and what that means to an industry that’s just starting to get social. Community-enabled technology: in short, it’s tech...
The late, great Tony Hsieh, former CEO of Zappos, once said of his business: “Our number one priority is company culture. Our whole belief is that if you get the...
What is a “Beatles moment?” Many legendary entertainers who got their start in the 1960s and ’70s will likely say that seeing the Beatles on the Ed Sullivan Show in...
When Zapier started out, they were only a side project working out of an incubator in California. As they began to grow, they realized the best people for their team,...
The 2020 pandemic thrust upon us the new reality of working from home. While for more traditional corporations, remote work came as a shock, for other startups and software companies,...
Companies like Facebook and Twitter expect many employees to work far from headquarters after the pandemic. That calls for a change in corporate cultures. Facebook CEO Mark Zuckerberg says half...
“We saw that business double overnight,” startup says of UK grocery deliveries. On the morning of March 30, I set out from my home in Washington, DC, to the campus...
Planning is already underway for the dramatically redesigned workplace that will be our new normal from now until the day the pandemic is brought to heel. We’re already getting a...
In the years leading up to the 2020 pandemic, many people begrudged their daily trip to the office. This wasn’t just due to the commute – it was also the...
The concept of ‘a workplace’ has always been open to interpretation, however, never has its relevance been so challenged and its functionality so examined as it has in 2020. Where...
Some tech companies are adjusting to the pandemic with new WFH perks and even letting employees ditch their commutes forever. FOR YEARS, TECH companies have lured talent with sweet in-office perks:...
Dozens of studies find remote workers happy and productive. Why not let them be? It’s 2020: we finally live in the future! Or at least a future—one where broadband Internet connections and...
Governments need to plan now for the day automation makes many workplace skills obsolete. WALLY KANKOWSKI OWNS a pool repair business in Florida and likes 12 creams in his McDonald’s coffee...
COVID-19 will not only change our way of life, it will hasten the arrival of a radical new future of work. While remote work has been a new and unexpected...
Leaders have long enjoyed tinkering with team design. Steve Jobs was notorious for insisting that meetings should be small groups of smart people. He had no compunction about letting someone...
The robots are coming, but they will find it hard to replace human empathy and judgment, speakers say at the WIRED25 Festival. The machines are coming for us—or at least...
We are at the dawn of a new AI-powered age, but it is critical to understand that the next big leap in productivity won’t just come from automation – it...
Technological advancements, demographic shifts in the workforce and informed customers have played a major role in transforming the modern workplace for the future of work. And, where once it seemed...
To offset the loss of educated workers to “superstar cities,” more places are offering perks like relocation stipends and the option to work remotely. It was the spring of 2010...
When siblings Jonathan Smalley and Melanie Charlton began brainstorming a startup in her Annapolis basement in 2014, they were unwittingly following in the footsteps of Bill Hewlett and Dave Packard,...
Technology that was once disruptive has now become part of our everyday lives. It’s so pervasive that mundane tasks such as ordering a ride service or food are now done...
BetterUp wants to bring data to human resources and create more fulfilled employees. The way Alexi Robichaux tells it, his online executive coaching company BetterUp didn’t start because he was...
As tech companies draw scrutiny over on-demand labor practices, one platform is piloting a program in which worker benefits are supported by customers. As tech companies draw scrutiny over on-demand...
250 years ago in the UK a revolution started which totally transformed the social-fabric of every nation on the planet. In 1750 only 15% of people lived in towns with...
Now that we are in the midst of the world’s largest remote work experiment, it’s worth asking: how does being virtual change your approach to running a good meeting? As...