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Ahead Thought Leadership

Webex by Cisco

Webex by Cisco is dedicated to building the bridge to possible, together, with all of you. When we connect, anything is possible.

Whether you're a knowledge worker, C-suite executive, entrepreneur, founder, visionary, employee, teammate, or class of your own, we're here to aid your quest for knowledge, resources, actionable value, and inspiration. We've all come so far together. And we're on the precipice of something even greater. As we unite and collaborate at the forefront of innovation, diversity, and inclusion, we have an epic opportunity to exponentially increase the significance of our collective impact.

Join us in our ongoing conversations around the Future of Work and the World of Work, as we connect and collaborate with a stunning variety of luminaries, futurists, people leaders, IT innovators, and many more.

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hybrid work visualization

Work Is Beautiful

Ahead Thought Leadership

Using Webex communications data, Cisco Systems and the Ars Electronica Futurelab bring to life a mesmerizing story about the hybrid working world. What does hybrid work look like? Not the...

modern workspace

Your Commute Will Never be the Same

Ahead Thought Leadership

The future of the car office Emerging technologies for self-driving cars and the Internet of Things will continue to create fully connected vehicles that communicate with surrounding traffic, buildings, and...

remote work

How Hybrid And Remote Work Are Reshaping Our Spaces

Ahead Thought Leadership

From working at home, to meetings on the go, today's workspaces look very different from what most people would expect.

workstyle

Venice Is Your Next Office

Ahead Thought Leadership

How Webex by Cisco participated in an innovative experiment in the historic Italian city to better understand how a hybrid-work future will revolutionize our lives, organizations, and communities. In March...

work culture

How a multigenerational workforce can supercharge innovation

Ahead Thought Leadership

Rather than see an age-diverse workplace as a challenge to be overcome, managers can boost a company’s success by making the most of employee experience. In 2016, the CEO of...

research

Great Customer Service Demands Great Agent Support

Ahead Thought Leadership

The above data points highlight critical considerations. Yet, we’ve just barely explored the tip of the iceberg. Dig deeper into how great agent support can supercharge customer experiences. For hybrid...

remote work

The future of fashion is remote work, sustainable luxury, and e-commerce     

Ahead Thought Leadership

Designer Bailey Hunter’s adept maneuvers are charting a roadmap to the future of fashion. Given the international underpinnings of her business, it might be expected that Bailey Hunter’s clothing brand, Tigra Tigra, would be among...

World of Work

The interconnected future: 4 scenarios for work, collaboration and communication in 2040

Ahead Thought Leadership

An Economist Impact report supported by Webex by Cisco August 16, 2022 Massive changes to the basic infrastructure and cadence of daily life are well underway. Across areas like global...

World of Work

The rise of the digital nomad and what it means for the future of work

Ahead Thought Leadership

How hotels and home rental sites are catering to a whole new generation of remote workers.  When the world shut down, Daniel Thompson was in Belize on a scouting trip. ...

workstyle

Creating human connections, not digital interactions

Ahead Thought Leadership

How to stay productive and connect with coworkers—even from the solitude of space. Antarctica can be a lonely, desolate place. So when Alia Khan, a scientist from Bellingham, Washington, was dispatched...

work culture

Fighting proximity bias: ensuring remote and hybrid workers remain equal and inspired

Ahead Thought Leadership

How companies are making far-flung employees feel like teammates.  Last December, emboldened by the rise of remote work, a marketing firm in the Midwest began hiring staff outside its time...

upskilling

Field-tested tactics for getting ahead in a virtual office

Ahead Thought Leadership

You can now work at your job for years without ever meeting your boss in person. What will that mean for career advancement in a remote-work future?  In 2020, almost...

hybrid work

How businesses can enhance employee well-being—even from afar

Ahead Thought Leadership

To create a productive workforce with low turnover and encourage a more collaborative environment, companies are permitting a new type of work-life balance. Dena Soukieh is a UX designer in...

research

Supercharge customer experiences through great agent support

Ahead Thought Leadership

Understanding the customer service agent experience and its impact on customers Creating great customer experiences starts with the agents who support your customers every day. Agents can’t create great customer...

work culture

Remote work could revolutionize small businesses—if they can keep up

Ahead Thought Leadership

Small-business owners may flourish in a future filled with remote workers, but to grow they’ll need to lean on their greatest asset: versatility. In 2018, the city of Tulsa, Oklahoma,...

modern workspace

The future is hybrid

Ahead Thought Leadership

The above data points highlight critical considerations. Yet, we’ve just barely explored the tip of the iceberg. Dig deeper with our Hybrid Work Pulse Check for insights into what employees...

video meetings

Combating video-meeting fatigue to happily work from anywhere

Ahead Thought Leadership

The above data points highlight critical considerations. Yet, we’ve just barely explored the tip of the iceberg. Dig deeper into how technology is creating a better meeting experience for all....

hybrid work

The interconnected future: megatrends for work, collaboration, and communication in 2040

Ahead Thought Leadership

An Economist Impact report supported by Webex by Cisco May 24, 2022 The sudden and shifting global landscape of the past few years has accelerated decades-long transformations and catalyzed a...

work culture

4 initiatives leadership can take to improve hybrid work

Ahead Thought Leadership

Introduction The move to hybrid work has sparked controversy among prominent business leaders. Some view remote and hybrid work as a mere chapter in history—a means to an end during...

security

Can you keep virtual collaboration both easy and secure?

Ahead Thought Leadership

How CIOs are selecting the right videoconferencing platform for companies. In the new world of hybrid work, employers need to be more agile than ever. And selecting the right videoconferencing...

productivity

How technology is creating a better meeting experience

Ahead Thought Leadership

Inside the new innovations to prevent video-meeting fatigue In 1999, scientists and researchers noticed a troubling trend in an exciting emerging technology: videoconferencing was causing fatigue in people using it for...

work culture

6 ways to prioritize self-care in the workplace

Ahead Thought Leadership

At the beginning of the pandemic, few realized how dramatically it would affect the way we work. At first, it seemed that working from home might just be temporary—and that...

work culture

The culture factor: how hybrid work is advancing around the world

Ahead Thought Leadership

Workplace upheaval is changing societies everywhere. But to fully embrace remote and hybrid work, one thing is clear: while digital infrastructure is critical, it’s not all that’s needed. In 2009,...

research

Hybrid work pulse check: insights into what employees are feeling

Ahead Thought Leadership

A global survey indicates companies and workers alike are adapting well to remote work—but the still-shifting landscape is upending the traditional work agreements between them as well. Hybrid work is...

inclusive

Hybrid work: a pivotal moment for diversity and inclusion

Ahead Thought Leadership

We are in the midst of an accelerated digital revolution. Hybrid work is here to stay. And it’s creating a pivotal moment for diversity and inclusion. This new era of...

workstyle

Hybrid work: a cure-all for employee burnout or a path to it?

Ahead Thought Leadership

Exhaustion while working at home is an increasing concern, but new solutions are paving the way for a brighter future. In August 2020, a large outdoor retail company made a...

modern workspace

Ahead Thought Leadership

NASA is sending humans back into deep space as part of the Artemis program. The mission? Establish a first long-term presence on the Moon’s South Pole and prepare for future...

modern workspace

When your colleague is in the same room…but isn’t

Ahead Thought Leadership

From holograms to workspaces in self-driving cars, the coming decade will create a profound shift in how we work—and where we do it. Here’s a glimpse of what’s on the...

work culture

Expanding the definition of diversity and how it benefits your organization

Ahead Thought Leadership

The freedom to hire anyone anywhere enables businesses to reach new peaks with workers who are more neurodiverse. In 2020, Ultranauts, a software and data-quality engineering startup founded by two...

productivity

ManpowerGroup on the future of work-life integration

Ahead Thought Leadership

The crisis accelerated work-life integration for many organizations.  In this episode, Becky Frankiewicz, President, ManpowerGroup Inc shares how its organization supports its employees in this new phase of work.

productivity

Broadcom reimagines the workplace for the future

Ahead Thought Leadership

Broadcom has already started to bring employees back into the office. In this episode of our Thought Leader series Stanley Toh, Head of Enterprise End User-Experiences and Services, shares how...

productivity

How AT&T improved productivity during the pandemic

Ahead Thought Leadership

In this episode of our Thought Leaders Series Doug Jones, VP of Voice and Collaboration Services, AT&T, shares how the collaboration environment they built for their distributed workforce improved productivity...

work culture

How USGA and Facebook engaged their audience and workforce during the pandemic

Ahead Thought Leadership

In this episode of our Thought Leaders Series Nazareth Vartanian, Director of Global Engineering & Operations at Facebook, and Navin Singh, Chief Customer Officer of the US Golf Association, share...

work culture

Facebook Workplace on the future of leadership

Ahead Thought Leadership

The way we work changed drastically in 2020, and even as we prepare to go back into the office, the workplace will never be the same. Leaders will have to...

work culture

Dropbox on how artificial intelligence will shape the future of work

Ahead Thought Leadership

It’s been a year since most organizations pivoted to remote work. In our new series, “Future of Work Thought Leaders,” Jeetu Patel sits down with partners and customers to discuss...

work culture

ServiceNow focuses on the employee experience

Ahead Thought Leadership

When the pandemic hit, ServiceNow was able to take its workforce that consisted of over 12,000 employees completely remote practically overnight. In this episode, CJ Desai, Chief Product Officer at...

work culture

Box’s predictions for the Future of Work

Ahead Thought Leadership

We know that the future of work is hybrid, but let’s fast forward five, ten years down the line. How will technology help streamline collaboration, create a blend of synchronous/asynchronous...

future of retail

The pandemic is bringing us closer to our robot takeout future

Ahead Thought Leadership

“We saw that business double overnight,” startup says of UK grocery deliveries. On the morning of March 30, I set out from my home in Washington, DC, to the campus...

employee engagement

Why now is the time to prepare for generation z?

Ahead Thought Leadership

Technological advancements, demographic shifts in the workforce and informed customers have played a major role in transforming the modern workplace for the future of work. And, where once it seemed...

workstyle

The impact of the gig economy on the future of work

Ahead Thought Leadership

Technology that was once disruptive has now become part of our everyday lives. It’s so pervasive that mundane tasks such as ordering a ride service or food are now done...


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workplace

The building as a social network

Jeff Frick

Hybrid is going to be different for every company, function, and individual: Get to know your people What happened when the world of ‘agile, flexible, and dynamic’ crashes into what...

work culture

Fighting proximity bias: ensuring remote and hybrid workers remain equal and inspired

Ahead Thought Leadership

How companies are making far-flung employees feel like teammates.  Last December, emboldened by the rise of remote work, a marketing firm in the Midwest began hiring staff outside its time...

upskilling

Field-tested tactics for getting ahead in a virtual office

Ahead Thought Leadership

You can now work at your job for years without ever meeting your boss in person. What will that mean for career advancement in a remote-work future?  In 2020, almost...

work culture

4 initiatives leadership can take to improve hybrid work

Ahead Thought Leadership

Introduction The move to hybrid work has sparked controversy among prominent business leaders. Some view remote and hybrid work as a mere chapter in history—a means to an end during...

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